David A Lane
Director Professional Development Foundation
Professor Canterbury Christ Church University and
Middlesex University.
key words: coaching, future, professions, training, environment.
Abstract
There is increasing engagement with scenarios about the future. Concerns which have been largely left unaddressed like the climate emergency are focal in conversation if not yet in action. The dominance of the west culturally and economically is challenged and initiatives such as the new silk roads potentially return the east to the economic powerhouse that is was 300 years ago. The advance of Artificial Intelligence and commoditisation of expertise challenges the hegemony of the professions. Recognition that the world is volatile, uncertain, complex and ambiguous, is much discussed but initiatives to change the way we work, organisations respond and professionals are trained are patchy. We need to address the way the world is going and our contribution to it.
It can be justifiably asked, ‘Why speculate if we cannot know where the world is going?’. This is not because we can say that this will come to pass but, rather because it enables us to have conversations about the future – its risks and opportunities. The future is socially constructed out of multiple conversations, it does not just happen to us. Thus, we need to consider the future and the place of coaching within it, rather than focus on the future of coaching.
However, we must look well beyond our professional boundaries if we are to get any sense of where we might be going and the multiple possibilities we can envisage as well as the directions we cannot yet dream of and which will probably come to pass. It is a common feature of the world of commerce that companies are undone not by developments that they foresaw but by those they could not imagine. The same is likely to apply to professional practice, for although their practitioners (through their associations) might seek to control access to the market for services, consumers always find new ways to seek help.
In this presentation we will explore:
o The difference between alternative views of the future
o Distinguish between the implications of those alternatives for our field
o Consider how we might adapt to future scenarios
o Reflect upon the possibility of shaping future scenarios.
In particular a mapping of the purpose, perspectives and processes of coaching will be outlined to enable each coach to think about their practice in an uncertain world.
Linguistische Coaching-Prozessforschung
Wir wissen, dass Coaching wirkt, aber wir wissen immer noch nicht, wie Coaching wirkt. Erkenntnisse über Wirkfaktoren aus der psychologischen Coaching-Forschung geben keine ausreichenden Einblicke in das, was zwischen Coach und Klient*in in der konkreten Interaktion passiert. Die linguistische Coaching-Prozessforschung mit ihrem Blick auf die Mikro-Ebene des Coaching-Gesprächs und seiner turn-by-turn Ko-Konstruktion durch die Beteiligten nimmt genau diese Interaktion und ihre Beteiligten detailliert in den Blick. Dabei können Erkenntnisse über die lokale Wirksamkeit z.B. von Fragepraktiken generiert werden.
Interdisziplinäre Forschung
Um nun aber den Zusammenhang zwischen lokaler und globaler Wirksamkeit verstehen zu können und so wertvolle Erkenntnisse für die Coaching-Praxis zu generieren, bedarf es der Zusammenarbeit zwischen psychologischer und linguistischer Coaching-Forschung und ihrer jeweiligen Perspektiven und Methoden.
Questioning Sequences in Coaching („QueSCo“) – ein interdisziplinäres Coaching-Forschungsprojekt zu Fragepraktiken
Abschließend wird ein aktuelles Forschungsprojekt, basierend auf linguistischer und psychologischer Coaching-Forschung, zu Fragepraktiken als zentraler Intervention im Coaching präsentiert und seine Relevanz für die Praxis aufgezeigt.
Bio
Prof. Dr. Eva-Maria Graf, Universität Klagenfurt, ist Anglistin und angewandte Sprach-wissenschaftlerin. Sie ist die Begründerin der linguistischen Coaching-Prozessforschung und leitet seit März 2021 das weltweit erste internationale und interdisziplinäre Forschungsprojekt zu Fragepraktiken im Coaching, gefördert von DFG, FWF und SNF. Sie ist editor-in-chief der Zeitschrift Coaching | Theorie & Praxis und arbeitet seit vielen Jahren als Coach mit Schwerpunkt u.a. auf Frauen in der Wissenschaft, als Lehrcoach und als Coaching-Dozentin bei TeamSysPlus in München.
Forschungsschwerpunkte
Neben allen sprachwissenschaftlichen Themen zu Coaching, sind Genderideologien in Sprache und Diskurs sowie Fußball aus diskursanalytischer und multimodaler Perspektive aktuelle Forschungsschwerpunkte von Eva-Maria Graf.
Literatur
Graf, E. (accepted for publication). Helfen im Führungskräfte-Coaching als kommunikativer Aushandlungsprozess in verschiedenen Spannungsfeldern. In: Böhringer, D., Hitzler, S. & M. Richter (Hrsg.). „Helfen“ als situatives und organisationales Phänomen. Bielefeld: Transkript Verlag.
Graf, E. & F. Dionne (2021). Coaching Research in 2020 – About Destinations, Journeys and Travelers (Part I). International Coaching Psychology Review 16/1, 36-50. (Part II is accepted for publication)
Graf, E. & F. Dionne (2021). Knowing ‘That’, Knowing ‘Why’ and Knowing ‘How’ – Aligning Perspectives and Assembling Epistemes for a Transdisciplinary Analysis of Questioning Sequences in Executive Coaching. AILA Review 34/1, 56-77.
Graf, E. & M. Fleischhacker (2020). „Wenn ich es nicht schaffe, liegt es an meiner Person und nicht an meiner Leistung“ – Die Individualisierung struktureller Probleme im Coaching weiblicher Führungskräfte. Genderlinguistische und gendertheoretische Erkenntnisse für die Praxis. Coaching | Theorie & Praxis DOI 10.1365/s40896-020-00034-0
Graf, E. (2019). The Pragmatics of Executive Coaching. Amsterdam: John Benjamins.
Pawelczyk, J. & E. Graf (eds.) (2019). Understanding Change in Helping Professions. Special Issue for Communication & Medicine 16(2), 1-195.
Graf, E., Scarvaglieri, C. & T. Spranz-Fogasy (Hrsg.) (2019). Pragmatik der Veränderung. Problem- und lösungsorientierte Kommunikation in helfenden Berufen. Band in der Reihe „Studien zur Pragmatik“. Tübingen: Gunter Narr.
Dr. Nicky Terblanche, PhD
University of Stellenbosch Business School, South Africa
A peek into the future of coaching: artificial intelligence coaching in action!
Artificial Intelligence (AI) is hailed by some as the most significant event in recent human history with the potential to disrupt virtually all aspects of human life. The application of AI in the helping professions such as healthcare and psychology is an active research area, yet in organisational coaching, such research is practically non-existent. To explore this gap, I created a chatbot AI Coach called Vicci at the start of 2019. Vicci helps people set goals, create action plans and keeps track of their progress. In this keynote we will take a peek into the future of coaching. I will introduce you to Vicci and share lessons learnt in the process of designing, building and using Vicci.
Bio
Dr. Nicky Terblanche is a senior lecturer and researcher at the University of Stellenbosch Business School (USB), South Africa. His research interests include transition coaching, transformative learning, Social Network Analysis, complexity theory and the use of artificial intelligence and machine learning in coaching and management.
Email: nickyt@usb.ac.za
Literature
This is a new research direction for me and I have not published anything at this point. Two papers are current being prepared for submission to academic journals.